Frequently Asked Questions

Before buying

What are your most visited destinations?

Most often we provide transport from Košice to the airport of Budapest, Krakow, Vienna and to Bratislava.

Can I also book a transfer that is not listed in your offer?

Of course, if you are interested in a transfer that is not listed in our offer, we will be happy to prepare a non-binding price offer. Just contact us via e-mail at info@kosicetransfer.sk or call us at +421 950 370 928. We are happy to help you with your specific requirements.

What forms of payment do you accept?

When receiving payment, we accept online payments through our website. We only accept payment in cash if you send us the billing information beforehand.

What happens if I don't buy an extra suitcase?

If you fail to fulfill your obligation and arrive with a suitcase that is not included in your fare, you will be able to pay a surcharge on the spot for extra luggage (online payment), but only if it is capable possible. Otherwise, it will not be possible to transfer this suitcase.

Before departure

What luggage can I take with me?

One hand luggage (up to 10 kg, 40x25x20 cm) and one suitcase (up to 20 kg) are included in the fare. If you are not sure how much luggage can be transported, do not hesitate to contact us. You can write to us at the e-mail address info@kosicetransfer.sk or call our infoline +421 950 370 928. Our representatives will be happy to provide you with more information and answer your questions.

Where will the driver pick me up?

When creating an order, it is necessary to enter the pick-up / import address into the system. The driver will arrive as close as possible to the address while observing all traffic regulations and regulations.

When and where will the driver pick me up?

One hour before departure, each customer gives contact details to the driver, whom they can contact if necessary. In the event of any delay or changes during transportation, we will inform you via the phone number you entered when ordering.

If you have questions about the location of the boarding point, please contact our infoline.

How long does the transfer to Budapest airport take?

The transfer takes an average of 2 hours and 30 minutes (2h:30m), unfortunately we cannot guarantee this time, as unpredictable events may occur during the transfer (an accident on the highway, traffic jam, …). We therefore recommend that you leave a sufficient time reserve, especially for the route Košice - Budapest.

How long does the transfer to the airport in Krakow take?

The transfer takes an average of 3 hours and 45 minutes (3h:45m), unfortunately we cannot guarantee this time, as unpredictable events may occur during the transfer (an accident on the highway, traffic jam, …). We therefore recommend that you leave a sufficient reserve of time, especially for the route Košice - Kraków.

How long does the transfer to the airport in Vienna take?

The transfer takes an average of 5 hours and 30 minutes (5h:30m), unfortunately we cannot guarantee this time, as unpredictable events may occur during the transfer (an accident on the highway, traffic jam, …). We therefore recommend that you leave a sufficient time reserve, especially for the route Košice - Vienna.

How long does the transfer to Bratislava take?

The transfer takes an average of 4 hours and 45 minutes (4h:45m), unfortunately we cannot guarantee this time, as unpredictable events may occur during the transfer (an accident on the highway, traffic jam, …). We therefore recommend that you leave a sufficient time reserve, especially for the route Košice - Bratislava.

How long does the transfer to other destinations take?

Contact us with your questions via e-mail at info@kosicetransfer.sk or via the infoline at +421 950 370 928. We are happy to provide information free of charge.

During transportation

Is there any pause while driving?

For each transfer, one stop on the highway (gas station) is planned, where you can buy something or use the toilet.

 

If you need another stop, please do not hesitate to inform the driver during the transfer.

Is it possible to change the final destination during transport?
Check the possibility of changing the transfer with the driver, who will provide you with a price quote for the new final destination.